The service
A specialist support service that installs a personal support system.
The service includes a 90-minute interview-led install with the specialist support worker (Jamie) and a fully configured personal support system: a personal support agent in a private Notion workspace, reached from any of the client's devices, built on Claude, with sensory-friendly device settings. For eligible iPhones, the Action Button adds one-press capture as a premium option. Configuration is tailored to the client's specific needs, identified during the install interview.
The system is built to externalise executive function. Working memory, time awareness, task initiation, and prioritisation are held in the system rather than in the client's head. The clinical basis is Russell Barkley's externalisation framework, the most established model for ADHD support.
The client owns everything that is set up. There is no subscription lock-in, no proprietary platform, and no provider-held data. If the client stops working with Neuro Support, the system stays with them on their own Notion Business plan (approximately NZ$50/month direct to Notion).
The audience
Neurodivergent adults with ADHD, autism, or both.
Common day-to-day struggles include starting tasks, holding several things in mind at once, tracking time, and deciding what to do next.
The same mechanism extends to anyone with similar functional needs: acquired brain injury, intellectual disability, chronic illness, and physical disability with executive function impact.
Some clients operate the system themselves. Others are supported by a circle: a family member, a partner, or a support worker who helps run it alongside them. The system works either way, and the same install serves both. Access is the client's to grant and revoke, the client owns the workspace, and the funded person is always the client, whoever operates it day to day.
What it costs and how it fits funding
Sub-$1,500 per transaction.
Indicative pricing. Pricing on this page is the working canon; exact pricing is confirmed before any paid work begins.
IF compliance. Each transaction sits below the NZ$1,500 per-purchase pre-approval threshold for Tiers 1, 2, and 3 under Individualised Funding. No pre-approval friction at the host level.
Equipment. The smartphone itself is a separate client purchase and is not part of any Neuro Support invoice.
Comparison context. A single weekly hour of in-person support work runs NZ$3,000 to $4,000 per year. Higher-frequency support arrangements run NZ$10,000 to $20,000 per year. Neuro Support is built to reduce ongoing support hours by holding support inside the client's own device.
Who delivers the service
Jamie.
Fifteen years of experience as a support worker. BA in Human Services with a Psychology minor. Lived experience of ADHD. Based in Christchurch.
The service is built from the inside out by someone who supports the population it is built for.
Scope of practice. Jamie is a support worker and system installer. Not a therapist, counsellor, clinician, lawyer, financial adviser, or crisis service. The work is practical: reduce the load, capture what keeps escaping, make the next step clearer, build routines that survive real life.
IF hosts
Manawanui precedent; other hosts on request.
Neuro Support works with several IF hosts. Manawanui has previously approved a Neuro Agent purchase at the NZ$1,499 per-transaction level (April 2026) under a prior pricing architecture. The current NZ$999 install plus NZ$500/month service architecture sits well within the same compliance envelope.
For other hosts, email Jamie with the host name and any specific approval requirements. Documentation can be provided on request.
Pathway
Discovery Call, then install (waitlist), then ongoing service (optional).
- 01Discovery Call. Free, 15 to 30 minutes, online or phone. The client (or you, on their behalf) books a call with Jamie. The call is for working out fit and answering questions.
- 02Decide. If the install is the right next step, the client joins the waitlist. Jamie keeps the funder or coordinator in the loop on timing.
- 03Install (when it opens). A 90-minute live session, online or in person if the client is in Christchurch. The install builds the support system in the client's workspace and on their device.
- 04Ongoing service (optional). Neuro Support, approximately NZ$500/month, covers system maintenance and Help while the client learns to run it. Clients can stop any time; the install keeps running on their own Notion Business plan.
You are welcome to join or observe a Discovery Call with the client's consent.
What to read and where to ask
Documentation and contact paths.
- This page is the public reference. Share the URL with colleagues.
- Email Jamie at jamie@neurosupport.co.nz for anything specific: invoicing, scope, host-specific approval requirements, or joining a Discovery Call with a client.
- Deeper detail lives at Services, Neuro Agent, How it works, and Privacy.
Get in touch
For anything specific, email Jamie directly.
Invoicing, scope, host arrangements, or joining a Discovery Call with a client.